Rangers199411
Level 1
07-15-2020
12:52 PM
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i am printing out a 1040 return and the screen shows all the numbers but when i print it out no numbers appear on the form.
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Employee
07-15-2020
01:03 PM
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Have you attempted to print to PDF? What displays when you do? You can print to PDF by selecting the PDF on the print screen.
Rangers199411
Level 1
07-15-2020
03:26 PM
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Hi hope you are doing well. I have always printed using the print option on the menu bar or on the side which displays refund amounts or balance due amounts. never had this happen before.
Employee
07-15-2020
04:02 PM
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Try doing FILE and going to PRINT, then hit the CREATE PDF button, see if it still happens then.