Am I Supposed to Memorize Your Return

[dascpa]

Clients walk in unannounced all the time.  Okay, I'll live with it if I have time to do a quick meet.

What was that $699 on my return?  I'm sorry, do you think I memorize every line of everyone's tax returns?  And I completed your return two weeks ago.  Then they get huffy that I don't.  Grrrr.

[IRonMaN]

They say that your memory is the first thing to go.  I kinda forgot what the second and third things are.

[Frustrated-in-IL]

At least you remembered it was one of your clients!

[Judy A]

Glad you didn't say...Oh are you ready to file your tax return????

[Jim-from-Ohio]

When I greet someone in the lobby, (with folder in right hand of course to avoid hand shaking) i sometimes honestly don't know if I did their return the prior year or not.. i usually know but with so may clients sometimes I forget some of them

[PATAX]

they act like their return is the only one that we do.

[BobKamman]

"Just Because I'm

Your Only Tax Guy

Doesn't Mean You Are

My Only Client"

[Taxprohere]

Similar to Bob's post, I picked this up some time ago at TaxProtalk:

I try to treat each client as if they're my only client, but don't expect them to act that way.