They say that your memory is the first thing to go.  I kinda forgot what the second and third things are.

At least you remembered it was one of your clients!

Glad you didn't say...Oh are you ready to file your tax return????

When I greet someone in the lobby, (with folder in right hand of course to avoid hand shaking) i sometimes honestly don't know if I did their return the prior year or not.. i usually know but with so may clients sometimes I forget some of them

they act like their return is the only one that we do.

"Just Because I'm

Your Only Tax Guy

Doesn't Mean You Are

My Only Client"

Similar to Bob's post, I picked this up some time ago at TaxProtalk:

I try to treat each client as if they're my only client, but don't expect them to act that way.