Why didn't my per form charges transfer over to this year with everything else?

[PatP3005]

Installed 2018, transferred clients and did File>Transfer Preparer and Billing Info. When I open Client Billing in a return, the Charges Per Form section is completely blank.

[PatP3005]

For anyone else looking for the answer to this question - I called tech support about this. Apparently ProSeries never has transferred the per form rates over from earlier year. How quickly we forget!

[TaxGuyBill]

It certainly always has carried it over from year to year.  If tech support told you that it never did, they were wrong.

[TAXOH]

:+1:

[The-Tax-Lady]

It's always transferred, unlike information to "support", which generally doesn't have a clue what's going on.

[PatP3005]

Hmmm. Well I appreciate the feedback. I feel a little better knowing I haven't completely lost my mind!

[TAXOH · Accepted solution]

It is a bug.  It used to transfer over.  If you client billing and check the Caution box at the top I think it will calculate. 

[PatP3005]

Wow! How bizarre. I never would have tried that. Thanks for the tip TaxOh! Much appreciated.

[TAXOH]

You're welcome.