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Printing a PDF now

sstrauss621
Level 1

I am working on a series of 2024 returns, have paid for the return, however, won't allow me to print a copy for the client to approve, which they may determine they want to not efile and do a mail in copy.  Is there a work around?

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4 Comments 4
George4Tacks
Level 15

You are asking a community of other users. This is NOT something we can help you with. Contact support.

https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect...


Answers are easy. Questions are hard!
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Intuit_Kallana
Employee
Employee

PDF Form printing capabilities for the new 2025 return credits is currently not available.  In order to print a prior year before then, you would need to have remaining returns from that prior year available that were unused.  If you need further assistance, please give us a call on the ProConnect support line.

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walidahaime
Level 1

Why do I need to purchase credits to print a copy of previously e-filed returns that were already paid for?

I just need a copy for my records.

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George4Tacks
Level 15

No. Be sure to keep a pdf of every return filed. 


Answers are easy. Questions are hard!
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