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E-File State of Ohio Return with Federal Extension

arenatax
Level 1

Hello, 
I am new to ProConnect, I am trying to file a IT-1040 with state of Ohio for a client that we just filed their Fed return with approved extension. 

However when I try to e-file with ProConnect the boxes to check to E-File Ohio Return are grey out and I can't check it.  

This is currently my only client in Ohio so I am not sure if the issue is tied to extension or I am doing somthing wrong in the software. 

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1 Comment 1
Kathi_at_Intuit
Moderator
Moderator

Hi @arenatax , Welcome to the community and ProConnect Tax! Thanks for posting your first question. Have you had a chance to connect with ProConnect Tax Support yet? They will be able to review this with you. 

We look forward to your future posts in the community! 

 

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