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If I need to verify ptin for AZ where do I go? There's no verification checkbox under preparer information in settings. How do I fix this?

tinetwork
Level 1
this is a critical diagnostic that just popped up today. My ptin is correct under preparer info but the diagnostic won't go away.

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5 Comments 5
itonewbie
Level 15

What exactly does the critical diagnostic say?

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Still an AllStar
tinetwork
Level 1

I reached out to support. Took about 42 min for them to resolve the issue. All good now. Thank you 🙂 

itonewbie
Level 15

Good to know.  Have a great weekend, @tinetwork!

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Still an AllStar
tahlstrom
Level 2

Can you share resolve?  I don't want to wait 42 minutes.

George4Tacks
Level 15

Are you sure it is an ITIN and not IPPIN? https://azdor.gov/individual-income-tax-information/identity-theft/protecting-your-identity


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