tinetwork
Level 1
‎02-11-2021 11:04 AM
this is a critical diagnostic that just popped up today. My ptin is correct under preparer info but the diagnostic won't go away.
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itonewbie
Level 15
‎02-11-2021 01:12 PM

What exactly does the critical diagnostic say?

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Still an AllStar
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tinetwork
Level 1
‎02-12-2021 08:22 PM

I reached out to support. Took about 42 min for them to resolve the issue. All good now. Thank you 🙂 

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itonewbie
Level 15
‎02-12-2021 08:33 PM

Good to know.  Have a great weekend, @tinetwork!

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Still an AllStar
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tahlstrom
Level 2
‎02-27-2023 06:05 PM

Can you share resolve?  I don't want to wait 42 minutes.

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George4Tacks
Level 15
‎02-28-2023 09:23 AM

Are you sure it is an ITIN and not IPPIN? https://azdor.gov/individual-income-tax-information/identity-theft/protecting-your-identity


Answers are easy. Questions are hard!
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