If I need to verify ptin for AZ where do I go? There's no verification checkbox under preparer information in settings. How do I fix this?

[tinetwork]

this is a critical diagnostic that just popped up today. My ptin is correct under preparer info but the diagnostic won't go away.

[itonewbie]

What exactly does the critical diagnostic say?

[tinetwork]

I reached out to support. Took about 42 min for them to resolve the issue. All good now. Thank you 🙂 

[itonewbie]

Good to know.  Have a great weekend, @tinetwork!

[tahlstrom]

Can you share resolve?  I don't want to wait 42 minutes.

[George4Tacks]

Are you sure it is an ITIN and not IPPIN? https://azdor.gov/individual-income-tax-information/identity-theft/protecting-your-identity