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I am unable to create new 2022 tax returns from 2021 filed returns, does anyone know why?

idawkrizman
Level 3
I have attempted to create the 2022 returns and a few worked then everything stopped. I can no longer create new returns and it is expecting me to copy over all the details and I lost all personalization in my questions link documents. Any ideas why?
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1 Best Answer

Accepted Solutions
George4Tacks
Level 15

a) Review the 2021 return to see if it is processing correctly. 

b) try again

c) if it fails - is 2021 locked? If so, unlock it and 

d) try again

e) if this still fails, contact support via phone or chat


Answers are easy. Questions are hard!

View solution in original post

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2 Comments 2
idawkrizman
Level 3
This is all I see.  No restrictions on the account. No problems filing in 2021, very simple return.

Screenshot 2023-02-03 2245489.jpg

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George4Tacks
Level 15

a) Review the 2021 return to see if it is processing correctly. 

b) try again

c) if it fails - is 2021 locked? If so, unlock it and 

d) try again

e) if this still fails, contact support via phone or chat


Answers are easy. Questions are hard!
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