990 Sch B - all contributors provided cash donations, but getting efile diagnostic asking for description and value of non-cash contributions. I've tried deleti... read more
What's the secret for deleting a client? There is no obvious way to do it nor does the chatbot seem to be able to understand what deleting a client is. Can anyo... read more
I received invite from my tax preparer and when I sign in, getting below message. I have received invites multiple times but seeing same message.“Nothing to do ... read more
I have below questions;1.Where to select standard mileage rate instead of actual vehicle expense at Sch C at Proconnect?2. Where to enter total mileages and bus... read more
Hello ProConnect Community,I noticed that despite the IRS and Colorado accepting 2024 tax year e-file returns as of January 27, 2025, ProConnect Tax Online is n... read more
We have 3 new users this year of whom we paid the $99 fee to be "Advanced Users." 2 of them have tried sending e-signature authorizations to clients and it tell... read more
I have this critical diagnostic: Illinois Form IL-1040 is e-file use only at this time and will print as a blank sheet with an "Unavailable" notation until it h... read more
I just started my own firm and applied for an EFIN in a timely manner. It's taking the IRS longer than expected to approve my application. I have several return... read more
I unchecked box for e-filing in advanced tax permissions, but my employee can still e-file - this needs to be fixed immediately! I want the employee to be able ... read more
THE PROGRAM DOESNT SEEM THE SUPPORT FORM NYS IT-229 FOR 2024. I USED THAT FORM FOR SEVERAL CLIENTS IN 2023. WHY WOULD THATFORM BE REMOVED?PLEASE ADD NYS FORM IT... read more
How in the world the I accept an invite from a client for their QBO (we use the QBOA integration with ProConnect) and have it map to an existing client? Do I re... read more
