The Proforma (move) to 22 is done in the 2021 program, as is the organizer for 2022. If an update is not working -Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...
What would you suggest when the Tool Hub method doesn't work. My IT guy could not figure it out.
Before the Tool Hub I would resort to this article:
Thank you kindly.
And thank you again. That article helped me understand how I could monitor CPU usage. I realized that, although I never reached 100%, my CPU usage was high. So, I closed excel, word, all browsers and all PDFs. And the CPU then quickly, in about a minute, downloaded the update.
Support was not able to help me. @IntuitAlicia Perhaps you could forward this article so tech support can easily retrieve it when they encounter this lengthy download problem from other users.
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