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- Re: Why does Lacerte insist on blocking us from replying or clicking links in email if we use mandated VPN?
Why does Lacerte insist on blocking us from replying or clicking links in email if we use mandated VPN?
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mfkcpa
Level 2
Friday
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Every time I call for support I'm reminded about the survey I will be receiving and for years now, I have informed the representative that I cannot access the survey because I work behind a MANDATED VPN.
I can live with not completing surveys.
Today I received an email with a link to explore new features. You guessed it, I can't get at it from behind the VPN.
As they serve businesses mandated to work behind a VPN, when will Lacerte get the memo and allow us access to the things aimed at "helping" us?
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