Anyone else experiencing returns being sent and accepted that have not been worked on? I have at least two that say accepted and I haven't even seen the clients yet. I'm freaking out!!!
Hacked is my guess, too.
I have checked the client activity log. No one has been in the returns at all.
We have a secure private network. I don't believe we have been hacked. I believe it may be a glitch in the software.
The software does not do taxes... we do them. There is no reason myself or anyone else in our firm would send an empty return thru to IRS. It has to be some type of glitch. I've been doing taxes for 27 years using Lacerte and this could just be one of those years that may contain a few more glitches than usual.
Check the efile record for each return. I think it has the IP address of the computer that sent the return.
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