Answered: Re: Esignature - questions were not for my client

Strongsilence-CPA · ‎03-14-2022

My client reported that the authentication questions had nothing to do with him. Yikes and yeessh!

Hope that wasn't my fault. I suppose I could have clicked a different client and added his email address.

PhoebeRoberts · ‎03-14-2022

I've had a couple like that. One person said that a verification question was basically "what's the birthdate of the person your spouse left you for"! Another just said it was weird random stuff that had nothing to do with them.

Just void out the DocuSign and resend it. That'll generate a new batch of questions.

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PhoebeRoberts · ‎03-14-2022

I've had a couple like that. One person said that a verification question was basically "what's the birthdate of the person your spouse left you for"! Another just said it was weird random stuff that had nothing to do with them.

Just void out the DocuSign and resend it. That'll generate a new batch of questions.

Esignature - questions were not for my client

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