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California Client mailed payment: IRS, PO Box 802501, Cincinnati, xxxxx-xxxx and it was returned today as undeliverable. Return was e-filed. Anyone else experience this?

cmbtax
Level 3
I double checked the IRS website today, this address still seems to be valid until June. This address was also provided by Lacerte software on the client letter and the 1040-V payment voucher.
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Accepted Solutions
George4Tacks
Level 15

It looks like it is valid until June, then it stays the same

https://www.irs.gov/filing/california-where-to-file-addresses-for-taxpayers-and-tax-professionals

 

My guess is the postal bar coding at the bottom of the envelope was screwed up. I would use black marker and cross that out and write TRY AGAIN in red sharpie and put it in the mail. Sometimes my sarcasm is not met well by governmental agencies, so use any method you feel appropriate. 


Answers are easy. Questions are hard!

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5 Comments 5
abctax55
Level 15

Did you really use XXXX-XXXX for the zip code?

HumanKind... Be Both
cmbtax
Level 3

No. I typed the correct zip code 45280-2501 in the original question and somehow it got changed to xxxxx-xxxx when it was posted, (Lacerte?).

PhoebeRoberts
Level 11
Level 11

Probably the "auto-mask anything that looks like an EIN or SSN" caught it.

George4Tacks
Level 15

It looks like it is valid until June, then it stays the same

https://www.irs.gov/filing/california-where-to-file-addresses-for-taxpayers-and-tax-professionals

 

My guess is the postal bar coding at the bottom of the envelope was screwed up. I would use black marker and cross that out and write TRY AGAIN in red sharpie and put it in the mail. Sometimes my sarcasm is not met well by governmental agencies, so use any method you feel appropriate. 


Answers are easy. Questions are hard!
BobKamman
Level 15

I knew IRS had budget problems, but I didn't think they would run out of money before paying for the Post Office box.