Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Printing returns

    Christina17
    Level 1

    Tax returns not printing to secondary printer from Lacerte 2019 ProConnect.  Single forms or pages will print to the second printer but not the full client or government copies of the return even though printer is available and checked in "Name" box.  I also tried turning the computer off and on (thinking it was printer) and also reinstalling Lacerte program a couple of times without success and also checked printer ports office wide.  Thanks for anyone's help!

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    1 Best Answer

    Accepted Solutions
    George4Tacks
    Level 15
    Check for printer driver updates via windows settings.

    Answers are easy. Questions are hard!

    View solution in original post

    2 Comments 2
    George4Tacks
    Level 15
    Check for printer driver updates via windows settings.

    Answers are easy. Questions are hard!
    Christina17
    Level 1

    Thanks very much.  Your suggestion provided the solution!

    0 Cheers