Christina17
Level 1
01-30-2020
07:10 PM
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Tax returns not printing to secondary printer from Lacerte 2019 ProConnect. Single forms or pages will print to the second printer but not the full client or government copies of the return even though printer is available and checked in "Name" box. I also tried turning the computer off and on (thinking it was printer) and also reinstalling Lacerte program a couple of times without success and also checked printer ports office wide. Thanks for anyone's help!
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George4Tacks
Level 15
01-31-2020
12:35 AM
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Check for printer driver updates via windows settings.
Answers are easy. Questions are hard!
Answers are easy. Questions are hard!
Christina17
Level 1
02-03-2020
06:22 PM
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Thanks very much. Your suggestion provided the solution!