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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View Lacerte Hot Topics.
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machatz
Level 3
03-04-2022
02:14 PM
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I have been receiving a series of error messages when trying to access client documents on Link or upload items for my clients to review - trying to upload an image but it's not working, but here are the following messages that pop up no matter what client I try to access:
Oops, something went wrong. Try reloading the page.
Unexpected error. Please refresh the page or try again later.
Failed to get client events
Failed to get client status
Failed to update the timestamp.
I've tried two different browsers, and yes, I have refreshed a billion times, logged in/out, etc. Any advice? Thanks in advance.
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