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downloading 2023 lacerte

rbwert
Level 1

Where do I go to download Lacerte 2023 program after I log in? I keep getting directed to "Training Portal".

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4 Comments 4
IntuitGabi
Community Manager
Community Manager

Select this link: How to download and install Lacerte
Hope this helps.

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rbwert
Level 1

That's my issue.  When I go to "My Account" and sign in, instead of going to where I can download the program, I'm directed to  "Training Portal"  Do you know why I'm taken to "Training Portal"?

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George4Tacks
Level 15

Are you new to Lacerte? Maybe your account is not set up and paid for yet? If the following link does not get you to where you want, call support 1-800-933-9999 (Weekdays 6am - 5pm PT)

whttps://proconnect.intuit.com/support/en-us/help-article/download-products/download-install-lacerte/...

 


Answers are easy. Questions are hard!
IntuitGabi
Community Manager
Community Manager

If you are a Lacerte user and only see "Training & Support" when you log in, you need updated permissions. Here's how your Firm Admin can change user roles. 

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