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Cannot efile a return

cd57
Level 2

Lacerte will not let me efile a return.  It says I need to update my software.  I go to Lacerte Updates and  it says I'm on the most current version.  I check my available Lacerte updates and there is nothing there.

Any suggestions?

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3 Comments 3
George4Tacks
Level 15

Sometimes, it is as simple as a restart of your system after update. Try that.

If that fails try this FORCE install https://proconnect.intuit.com/community/hel

-articles/help/how-to-perform-a-force-install-of-lacerte/00/4743


Answers are easy. Questions are hard!
cpaok
Level 2

DITTO

cd57
Level 2

I did the force install and it worked.  Thank you so much!