All Lacerte's (19, 20, etc) urn folder keep filling up with users months old (January, April, etc.)

[ChristaW]

We can delete them and then access Lacerte fine afterwards, but we don't know why it keeps filling up with user lw9 files from months ago even after deleting them, Preventing us from accessing it until we remove them. Any ideas as to why this keeps happening?

Pathway (on server, accessed from users pc's): L:\lacerte\19tax\IDATA\urn

Any help would be appreciated.

Thanks!

[George4Tacks]

If for Pathway, you mean data path, you could just delete the urn, i.e. use
L:\lacerte\19tax\IDATA\

[ChristaW]

Thanks for the quick response!

It is happening in all data paths (pdata, sdata, idata, etc.) for at least three tax years (19-21). Any idea why it is storing users?

If we delete the urn folders, what happens?

Sorry to sound so ignorant...

[PhoebeRoberts]

He means change your data path. It shouldn't end in the urn folder.