13418
The following diagnostic is generating:
New Mexico requires a preparer e-mail address for electronic filing. Enter the e-mail address for the preparer.
Solution:
- Select the Settings menu at the top of the program screen.
- Select Options or Primary Options (if applicable).
- Select the Preparers tab.
- Double-click the preparer's name or select the Modify button at the bottom of the Options screen.
- Enter the appropriate information in the E-mail Address field in the Preparer Information screen.
- Select OK in the Preparer Information screen.
- Select OK in the Options screen to save the changes.
Comments
03-03-2025
11:40 AM
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03-03-2025
11:40 AM
Hello, Try the steps below and let me know if you were able to resolve this:
1) Select the Settings menu at the top of the program screen.
2) Select Options or Primary Options (if applicable).
3) Select the Preparers tab.
4) Double-click the preparer's name or select the Modify button at the bottom of the Options screen.
5) Enter the appropriate information in the E-mail Address field in the Preparer Information screen.
6) Select OK in the Preparer Information screen.
7) Select OK in the Options screen to save the changes.
03-03-2025
11:45 AM
- Mark as Read
- Mark as New
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03-03-2025
11:45 AM
That worked - thank you!
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