Hello, Try the steps below and let me know if you were able to resolve this: 

1) Select the Settings menu at the top of the program screen.
2) Select Options or Primary Options (if applicable).
3) Select the Preparers tab.
4) Double-click the preparer's name or select the Modify button at the bottom of the Options screen.
5) Enter the appropriate information in the E-mail Address field in the Preparer Information screen.
6) Select OK in the Preparer Information screen.
7) Select OK in the Options screen to save the changes.