13418

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The following diagnostic is generating: E-file: New Mexico requires a preparer e-mail address for electronic filing. Enter the e-mail address for the preparer. (ref. #13418) There is no jump to and I've searched every screen for a preparer email address input. Nothing, please help.

tzinser · ‎02-29-2024

Please tell me where I can enter the New Mexico preparer email address to get rid of this diagnostic 13418

Millinid · ‎02-29-2024

The following diagnostic is generating: E-file: New Mexico requires a preparer e-mail address for electronic filing. Enter the e-mail address for the preparer. (ref. #13418) There is no jump to and I've searched every screen for a preparer email address input. Nothing, please help.

Same issue here...what is up with this.

Millinid · ‎03-01-2024

Answer is in setup…who ever is your firms contact needs to be the preparer to efile New Mexico.

There is no place for a staff person to put email on NM return.

Had to trial and error it but it works. no thanks to Intuit.

ghincite138 · ‎03-01-2024

Thank you very much!

AKOBXNC · ‎03-03-2025

I've made the change in setup, but it's not working. Any other suggestions?

Anonymous · ‎03-03-2025

Hello, Try the steps below and let me know if you were able to resolve this:

1) Select the Settings menu at the top of the program screen.
2) Select Options or Primary Options (if applicable).
3) Select the Preparers tab.
4) Double-click the preparer's name or select the Modify button at the bottom of the Options screen.
5) Enter the appropriate information in the E-mail Address field in the Preparer Information screen.
6) Select OK in the Preparer Information screen.
7) Select OK in the Options screen to save the changes.

AKOBXNC · ‎03-03-2025

That worked - thank you!