accounts receivable module is of no use!

[The1CPA]

Does anyone at Intuit read this discussion board?  The Accounts Receivable Module is totally useless since this update!  When trying to access customers, it takes a full minute to open.  When trying to enter an invoice or post a payment, I can no longer search by customer name without going through the entire customer list which is in alphabetical order.

All payments posted prior to this year's update have disappeared.  I've tried going to my latest backup before updating this year and I can't access my company or any company without updating which screws up that backup.

[Dianna]

We're having same issues, it made my latest billing super fun. I'm also having issues with running payroll journal for individual employees, it's missing the last names of the employees so it's definitely a coding error. For the price of this program it truly sucks. I'm looking into purchasing seperate A/R program and finding a different payroll program as well. This is will be my last Intuit purchase. They keep pushing EasyAcct user to Quickbooks and I absolutely hate that program, so that's not happening! Let's hope they get these issues resolved quickly!! 

[Kathi_at_Intuit]

Hi @The1CPA Thank you for posting and for taking the time to share what you are seeing. The discussion board is actively monitored, and we appreciate you calling out these behaviors. The details you mentioned around Accounts Receivable performance, customer access, search functionality, and historical payment visibility have already been reported and shared with the appropriate teams.

All feedback posted here is reviewed and tracked so nothing is missed. 

We will continue to keep an eye on this thread and share updates with the Community as more information becomes available. Thank you again for being open about your experience and for participating in the discussion.

[Kathi_at_Intuit]

Hi @Dianna 

Thank you for sharing your experience and adding these details. The behaviors you mentioned, including payroll journal employee name display and A/R workflow challenges, are already known and have been reported to our Development team.

All feedback shared here is being monitored and collected so it can be fully documented and tracked. This includes comments around frustrations, usability, and performance. 

We will continue to monitor this discussion and provide updates to the Community as more information becomes available. Again thank you for taking the time to share your experience and what you are seeing with us.

[Kathi_at_Intuit]

Hi @The1CPA and @Dianna 

There is a new release of EasyACCT available. With this release your concern might not be listed, however we want to update the threads in case someone comes to the Community looking for updates. 

With the current 2025.2.02 release, here is what is includes:

• Printing MICR checks doesn't have a space between the routing number and the account numbers
• Company Wizard does not allow Custom Financial Statements to be Transferred
• Creating transmission file in IRS 2025 generates an error
• W-2 only creating W-2 for 1 employee
• Creating transmission file in IRS 2025 showing incorrect file name when creating.
• When Printing W2s with an Employee Range it errors No Employee Records Found
• OK Forms OES-3 Results in error when check box to add Bank Info is selected
• ZeroBalance field is not updating correctly during customer save/update
• BatchPayroll-->ManualProcessing-->After entering any check number application is getting crashed
• Automatic Deductions Report does not print for any withholding item selected
• Import 1099-NEC CSV file in IRS Program generates Error 0
• Bank Reconciliation , listing all of the payroll checks under 1 employee name.
• A/R Transaction Entry Invoice Deletion Failure
• Bank Reconciliation showing period in Payee/Description field
• A/P transactions not listed in A/P Check Register Report
• A/P Automatic Invoices not generating and giving an Error message
• RUNTIME error number 0 , payroll wont print

Please note At this time, we do not have an estimated timeline for all fixes and do continue to bring forward concerns. Every item raised is shared with our support and development teams for review. Your feedback truly matters and development is actively working on a resolution.

If you are still experiencing any of the items listed above after installing Version 2025.2.02 or have any program questions, EasyACCT Support is best equipped to take a look with you.

We will share updates as more information becomes available.  We appreciate your patience and thank you for continuing to share your feedback.

[14unclesam]

HELL YES... we think it is trash too...how do you fix the **bleep** thing is what we want to know...  and what about all the time we expend checking this **bleep** thing...bill it back to their inferior programmers