EasyAcct 2025/2026 - Errors!

[evjose]

I downloaded the new version for the new year and so much issues.  I can't print pay checks by department.  I can't print payroll journal or earnings report by department.  I could at least print earnings report by employee however, after doing the update last week (12/8/25), I couldn't even do that now.  I called EasyAcct and they told me that the developers' solution to all the errors is to delete all payroll created prior to the 11/19/25 update.  Are you kidding me!!! They want me to re-enter the entire year's payroll!  It is 12/15/25, the year-end is approaching and they want me to re-enter the entire year's payroll!  Supposedly, this will fix the issues, but what if let's say, I'm crazy and I actually do that...is it guaranteed it will fix it??