The new intuit easy accounting software has so many problems with it that I now am thinking they have a virus in the system.  Our company cannot copy to another drive to save a backup.  My last bank rec is missing all the checks and deposits in the screen.  On a bank rec we tried to complete the payroll checks are missing.  It's like a virus eating up all our previous work.

We do not have confidence in working on it.  I have two staff members on the organization that are very frustrated.  We are nervous as the updates don't solve any of these problems.  A number of other problems are also happening.  It's January 6th and I have to wait an hour or more on the phone to talk to technical service.  I hope they will be able to fix all these problems.  Unbelieveable for this expensive software to be such a nightmare this year.  Every year in the beginning we have issues but this tops all of them.  To have previous disappear and when you copy a backup to your other drive the whole company disappears on the backup drive.  This needs to be fixed.