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Howdy, I'm an IT provider working with a client who uses ProSeries 20. I only had a few minutes to work with him the other day. His problem was that upon launch...
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Thanks Matt. In the meantime while we wait for the fix, is there anything I can advise my customers do when they e-file a return to prevent it from disappearing...
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Hi Matt, yes, I was able to see some $~ files in the data directory on the server. I tried to launch them, and they opened in ProSeries. I don't have a ProSerie...
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I checked on our server's AV events and didn't see any events where files in the ProSeries directories were quarantined or even marked suspicious. Please advise...
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Hi, Milkshake. Unfortunately they were not able to help me restore and they weren't able to tell me why the issue happened in the first place. I work for an IT ...