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Hi Orlando, this is Scott, Susan's "IT guy". I'm sending you the files you asked for via email you indicated. I was able to find the printlog.log but not the pr...
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For now I am printing to a PDF and then sending to the printer. It is a work around and takes a bit longer but at least I can keep moving. My IT guy said Micros...
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I'm getting a message that says "there was an error creating the zip file"
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Yes, that is the version I currently have.I have tried to print selected forms, letters only as well as the entire tax return. When I hit the print button for s...
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I am having the same problem. The letter is in the print preview but is not printing. It was working fine on Wednesday/Thursday. I did the update refresh as sug...
