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I received same message - clearly not someone incarcerated; in fact, I don't even know where you would input someone is in fact incarcerated. My guess is this i...
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Go to your dashboard and on the left hand side there will be a "Billing" node - click through - you will see "Lacerte REPS" - from there you will see the REP ch...
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I have the same issue, receive a pop-up that my license had to be updated and then next day - any client file, any tax type, whether already e-filed or on exten...