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That sounds like my afternoon yesterday, to a T. I plan on calling again early next week if it's still an issue and will report back here.
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Please keep us posted. I'm not excited to spend another 1.5 hours on the phone only to still have this issue.
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How did you get around the driver uninstall when the other programs were using it? I ran into the same issue.
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I was on the phone with Lacerte technical support for an hour and a half yesterday. We tried a number of things and got nowhere with it. In fact, I think one of...
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I'm trying to figure out if this is a Lacerte issue or something I'm missing. Client is filing the VA 502PTET form for the first time this year. Based on everyt...
