Opting out of CTC Advanced Payments

[kwthetaxguy]

Has anyone else heard from clients that opting out of the advanced payments of the child tax credit is next to impossible through the IRS website? 

I tried setting up an account this morning through ID.me and the site is useless! Has anyone had any success? I get to upload my driver's license and the site just spins until it times out!

[dkh]

I was helping a client set up an IRS account - well, at least we were trying to - on Monday.    We can't get past the financial account verification screen !

[qbteachmt]

"We can't get past the financial account verification screen !"

As I understand it, if your client has frozen their credit, it won't go through with that method.

[kwthetaxguy]

@qbteachmt Do you have a source for this?

"As I understand it, if your client has frozen their credit, it won't go through with that method"

[qbteachmt]

"Your financial account number

We use Experian, a credit reporting company, to validate your financial account number."