downloading 2020 proseries software

[Spanky]

For those of you that are having difficulty downloading 2020 ProSeries software, make sure your Windows 10 version is 20H2.  Make sure you have the latest C++ version installed as well.   Must be at least 2015-2019.  Locate it as C++ redistributable pack.  Intuit has not informed it's tech support of these easy fixes.  You also should not have to uninstall your virus protection.

[Just-Lisa-Now-]

So how do you tell what version of Win10 you have?

[Spanky]

Hi Lisa,

Go to the Windows icon on bottom of left of monitor. Go to the wheel that is the Settings and click on that.

Click on System, scroll down to About.  System Specifications will show the Version.

You NEED version 20H2

[Just-Lisa-Now-]

Hmmm, Im not using 20H2 and ProSeries 2020 installed fine for me

[IRonMaN]

It sounded like a good plan, but it doesn't hold water.  Mine downloaded just fine without that version too.

[Spanky]

I'm happy for you ironman.  But that's how it worked for me, so it did hold water.  And if your 2020 downloaded "Just Fine", why are you wasting my time replying to a post for people that ARE having problems.  SERIOUSLY Dude???

[sjrcpa]

To point out that there are other system configurations that work?

[IRonMaN]

"why are you wasting my time replying"

Trust me, I won't make that mistake again.

[Just-Lisa-Now-]

The chain of misinformation needs to be broken.  

[Marsha2020]

I have 20H2 and I can't launch 2020 or get into 2019.  Getting frustrated.

[Just-Lisa-Now-]

@Orlando  can you help Marsha?