Why is my firm heading NOT SHOWING ON BILL?

[dude7707]

For Year 2019 only.....ALL other clients in 2019 works fine!

[heidis]

Look at:

Tools>Billing>Edit Invoice

In the pop-up box choose Custom Client Invoice and click Edit.

If the preparer information at the top does not appear, you should be able to add it back in. Or you can click on File>Delete Invoice. This will revert the client back to the standard invoice.

[Just-Lisa-Now- · Accepted solution]

Could that particular client be marked as Self Prepared or Non Paid Preparer by accident?

[dude7707]

Actually, it was EXACTLY what Lisa referred to............thank you all for your followups!

Issue resolved!