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Why did Proseries 2018 just delete an entire prepared return after an update installed?

karnercheryl
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IRonMaN
Level 15

They don't tend to delete, but they do hide some from time to time.  First thing I would try is just exiting the program and opening it back up to see if the file is there - rebooting your computer wouldn't even be a bad idea as part of the process.


Slava Ukraini!

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IRonMaN
Level 15

They don't tend to delete, but they do hide some from time to time.  First thing I would try is just exiting the program and opening it back up to see if the file is there - rebooting your computer wouldn't even be a bad idea as part of the process.


Slava Ukraini!
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