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Why am I not receiving a multi-factor authentication 6 digit code from the IRS for PTIN renewal

ar808
Level 2

I'm trying to renew my ptin at irs.gov/ptin and unable to receive a multi-factor authentication 6 digit code from the IRS.  Is this an issue going on?

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Accepted Solutions
IRonMaN
Level 15

Then I would call it a day and try again next week.


Slava Ukraini!

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7 Comments 7
IRonMaN
Level 15

Did you click on the box to tell them to send it to you?  The screen says they will send it to you, but it doesn't do it automatically.  You have to actually tell them you want it.


Slava Ukraini!
ar808
Level 2

Yes I did.

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IRonMaN
Level 15

Have you checked your spam?


Slava Ukraini!
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ar808
Level 2

Spam, nothing

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IRonMaN
Level 15

Then I would call it a day and try again next week.


Slava Ukraini!
CMcCullough
Level 3

 I do find that so annoying. The first time I logged in after that addition, I sat there for a bit looking for the code, before seeing the stupid little not obvious clickable link that says send me the code.  

OCFS2022
Level 1

I did not get my 6-digit code until 28 hours later.  Of course, it was no good.  Then, I tried again and have still not received a day later...

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