Why am I getting an error message when trying to add an additional state?

[Just-Lisa-Now-]

what does the error message day?

[AFS123]

Here is what I get:

Could not load SelecPrd.dll

For more information or help, please go to www.proseries.com/support

I have exited the program, ran updates, etc. and it still won't let me add another state.

Sonia

[Just-Lisa-Now-]

@Orlando  is this in your wheelhouse?    I havent seen this error before.

[AFS123]

Well, for 3 days I couldn't get it to work.  I restarted my computer, again, and it worked!  I was able to add the extra state no problem!

I don't know what that error message means either, just so I can move forward with this client's return, I am happy!