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Why am I getting an error message when trying to add an additional state?

AFS123
Level 2
 
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4 Comments 4
Just-Lisa-Now-
Level 15
Level 15
what does the error message day?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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AFS123
Level 2

Here is what I get:

Could not load SelecPrd.dll

For more information or help, please go to www.proseries.com/support

I have exited the program, ran updates, etc. and it still won't let me add another state.

Sonia

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Just-Lisa-Now-
Level 15
Level 15

@Orlando  is this in your wheelhouse?    I havent seen this error before.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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AFS123
Level 2

Well, for 3 days I couldn't get it to work.  I restarted my computer, again, and it worked!  I was able to add the extra state no problem!

I don't know what that error message means either, just so I can move forward with this client's return, I am happy!