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Verified SS# and name but efile rejected

Geovanny
Level 1

Verified SS# and name but efile rejected.  They used H&R Block last year. Name and ss # are the same but still rejected. 

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3 Comments 3
George4Tacks
Level 15

Sounds like a paper return. 


Answers are easy. Questions are hard!
jeffmcpa2010
Level 11

What is your reject reason? 

Just-Lisa-Now-
Level 15
Level 15

If they have multiple last or middle names, be sure youre using the name that appears on lIne 2 of their SS card.  Sometimes IRS doesnt have the right name as "last" in their database.  Its important to see the actual SS card.


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