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Unable to install standalone ProSeries 2019.

rollie
Level 1

Error: The process cannot access the file c: ProWin19/disetup/netfx_setupverifier.exe because it is being used by other process.

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4 Comments 4
Just-Lisa-Now-
Level 15
Level 15
Reboot the computer, see if that cancels out whatever is trying to use the file. When you come back, dont start up any other Intuit software, just log into your Intuit online account and download 2019.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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rollie
Level 1

Exactly did what you advised. Same error.

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Just-Lisa-Now-
Level 15
Level 15

@Intuit_hieu   can you offer any advice on this error? It doesn't ring any bells for me.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Intuit_hieu
Employee
Employee

@rollie Which windows version are you installing ProSeries 2019 on? The error is saying that the file is being used by another application on your machine. Do you have virus checker on your machine, would it possible you can whitelisting the ProSeries, and its installer?