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Transfer 2021 Turbotax 1040 to Proseries 2021- Error

usmcretd
Level 1

I am trying to import (transfer) a 2021 Turbotax Online 1040 file to Proseries 2021.  The client downloaded the file from Turbotax online with a .tax2021 extension.  I followed the instructions to transfer it to Proseries, but when I click on transfer I get an "Unknown error (120)" error.  This is a big return with lots of W-2s, 1099-Rs, K-1s, etc. and I don't want to type it all in again to Proseries.  Does anyone know a solution?

 

1 Comment 1
Just-Lisa-Now-
Level 15
Level 15
Do you have the TT Desktop file or the TT Online file? I think it only works with a file from the Desktop version.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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