Is anyone else have trouble that when you are connected to Pro Series that your keyboard 10 doesn't work? If I go out of Pro Series my 10 key words, but if Pro Series is open and I minimize to go to another program the 10 key won't work unless I close Pro Series. Very hard to work when you prefer to use a 10 key and not the typewriter numbers. And I checked to see if my num lock was on.
This discussion has been locked. No new contributions can be made. You may start a new discussion here
Ive never experienced that....just now, I have ProSeries open and my 10key works just fine 123456789, opened a Word document, works in there too.
I was having problems with the 10-Key yesterday, entering some numbers on a website. I probably had ProSeries open. But what I figured out was that if I moved my keyboard a few inches to the left, the problem went away. I think it had something to do with the wireless connection from keyboard to console, and my cluttered desk. If ProSeries was open, I know I didn't close it.
Many of my clients comment on my keyboard made of wood and I always have to correct them that it is made of grass.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.