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Tax Summary Letter not printing all states

KPC
Level 1

My tax summary letter is only printing one state summary.  The client is filing a federal and two different state returns.  I tried copying the state summary in the edit mode but the result was the same state printed twice.  Any ideas?

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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15
My client letter prints out all the states. I just use the default letter, are you using a custom letter or did you make any changes to the letter? If not, you can reset to default.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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KPC
Level 1

Thank you, I'll give that a try.

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