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State programs seem to be unavailable. I am unable to get any state programs installed

MarydeniseF
Level 3

I am trying to prepare a PA state return and I get a message that at least one state needs to be installed. Every time I try, nothing is available. Anyone else having this problem?

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Accepted Solutions
deb514
Level 3

I had the same issue with Wisconsin.  So I clicked on the refresh updates and then it actually downloaded the state and everything is working fine now.

View solution in original post

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4 Comments 4
Jim-from-Ohio
Level 11

I do mostly Ohio returns but I tested it.. With a return open, I clicked on the ST (for state) icon along the top of the screen.  From there I could choose Pennsylvania.  If you do not see that in your program click on Update > Select and Download New Prodcuts > PA, continue.

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deb514
Level 3

I had the same issue with Wisconsin.  So I clicked on the refresh updates and then it actually downloaded the state and everything is working fine now.

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MarydeniseF
Level 3

Late yesterday, I was finally able to get them to install. All weekend I kept getting a message that no now updates were available. Finally last night there were.

 

Thank you for your assistance.

Mary

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MarydeniseF
Level 3

Finally was able to access last night. Updates finally came through.

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