Return stuck at received by intuit since 2/7/24, all other returns have been completed

[msorrentino2002]

i have a tax return that is reading Received by Intuit since 2/7/24, Other returns that I filed that day and after have already been accepted by Fed and States.  Any solutions?

[Jim-from-Ohio]

Does the return have energy credits?  If so the solution is to patiently wait with the rest of us that have returns stuck at intuit with energy credits. 

[msorrentino2002]

yes it does.  OK thanks so much.  It has been driving me crazy.

[pds1]

At this time, I have two clients stuck this way.

Does Intuit know why they are holding them?  Or for how long?

[IRonMaN]

There was a post from a moderator yesterday saying they are investigating the issue so they know about it

[Frustrated-in-IL]

I’m asking clients before I book the appt if they have any energy related items.  If they say yes, then I’m telling them the form isn’t ready and booking them two-three weeks out.  I don’t want those 5-10 returns sitting in a drawer waiting until they fix this.  At least I’m not Jim, or I’d have 800 sitting in the drawer!