I sent an individual return for efiling (Wisconsin) and the status shows transmitted. All my years with this software I've never seen this before.
I did a status search in My Account | efile status and used the client details and found it has been rejected.
I've opened the file to do an error check and no errors are present.
Any ideas what I can do next??
Highlight the file in the EFCenter, then instead of Receive Acks, choose Update Acks of Selected returns, see if that pulls in the rejection.
I tried to give you a screen shot of where to go but I keep getting an error message, geeezus!
oh wait, youre in Basic, my screen shot may not be the same
Maybe you forgot the checkbox on federal information worksheet to efile state. there will be no errors if that checkbox is not marked
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