Residency status

[ajp]

How does the software know the residency status of a tax payer?

I have a client that has a social security card.  It has a disclaimer at the top, and the social security website says, "We issue it to people lawfully admitted to the United States on a temporary basis who have DHS authorization to work."

This client has a local return for Pittsburgh.  He was due a refund for 2023 and it hasn't been issued. Supposedly the return was sent back asking for his VISA information though my client never got it. The person at the Pittsburgh filing place said that it was to verify he had non-resident status which qualifies him for the 1% rate.  

The form in Pro-Series gave him the 1% rate. I can't figure out how it *knows* the taxpayer's status. All three non-residents in the family have the social security card like this (one child was born in the US and has the regular SS Card). All the cards start with a different digit, so it doesn't seem to be "all cards that begin with an 8" are for non-residents (or whatever). 

[IRonMaN]

The software isn't all knowing.  It only takes what is inputted into it.  So it made decisions based on your input - whether or not the input was on purpose or an accident.

[sjrcpa]

Nonresident of Pittsburgh for local tax  is probably different than Nonresident Alien for US income tax purposes.