win 10 update is preventing proseries 2019 from opening

[gennarostella]

after the latest win 10 update, i can't open proseries 2019....

[Just-Lisa-Now-]

Have you restarted the computer a few times since the Win10 update? 

Ive found that it may not install all at once and several reboots can be necessary for it to complete.

[gennarostella]

i have  to no avail.....will keep trying.....may need my IT guy

thanks so much!

[adamchickcpa]

I have the same issue, Were you able to resolve it?

[Dependable]

I have not gotten any updates on any module since July 3.  It keeps saying you're on most current version?

[Just-Lisa-Now-]

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@Dependable wrote:

I have not gotten any updates on any module since July 3.  It keeps saying you're on most current version?

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It tells you to update but then says you have the most current?  If so, then you need to use REFRESH Updates, not the regular update option.

[adamchickcpa]

Thank you for the response. I called ProSeries twice and they were not able to help. And Windows does not let me remove the last update

[Dependable]

I've used both with the same response.  No issues until this one.

Thanks

[Dependable]

Not yet