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Why is the IRS rejecting the return when the ACA explanation is filed?

Debstax2020
Level 2

My client's returned keeps being rejected by the IRS. She did not have HealthCare Marketplace insurance last year but there is a record of 2 different insurances, A case has been filed with them for enrollment without permission. I filed the ACA explanation with her tax return but it still comes back rejected. Is there anything else I need to do.

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2 Comments 2
sjrcpa
Level 15

Sounds like it is time to paper file.


The more I know the more I don’t know.
Just-Lisa-Now-
Level 15
Level 15

When you attach the statement, choose Type as Other and make sure you put ACA Explanation as the Description.

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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